Do you require contracts?
We want to earn your business, not trap you into working with us! That's why after an initial 3-month contract, we switch to a month-by-month contract for our social media marketing services.
How much do your social media services cost?
That depends! We have one price for just social media management and another price for social media advertising. Social media management involves a flat fee rate. Social media advertising requires a one-time setup fee plus monthly management fees based on the ad spend. We'll talk specifics with you!
For our social media advertising services, we charge an initial setup fee to cover campaign setup activities. This includes everything we need to get your social media ads off the ground, including audience demographics and interests research, design of the first batch of ads and landing pages, pixels installation, and conversion tracking setup. After the setup fee, you'll pay a monthly fee based on social media management or advertising.
Are there additional or hidden fees?
Nope, no secrets or hidden fees here. What you get is what you pay for, and you'll ultimately decide which our services you want. However, if you hire us to produce videos or run seasonal contests and sweepstakes, we may need to sign another agreement.
Will you use new or existing social accounts?
We will use your existing social media profiles or create new ones on social media platforms where we will promote your brand.
Will I own the accounts, campaigns, and ads?
Yep! Everything belongs to you, including your accounts, content, and campaigns.
Will I be able to post to my own profiles?
Of course, you can! Your social media accounts belong to you, so you can post as much or as little as you'd like.
Do I have to provide content for posts or ads?
Only if you want to! We can create all the content for your social media ads from scratch. Your social media manager has access to resources like design software and stock photography to create unique, engaging ads that fit your company's brand. However, if you have something particular in mind, feel free to send it on over!
Do you produce videos for social media posts or ads?
Videos can capture the attention of your audience in ways that image ads can't. We'll take your existing video content and transform it into eye-catching social media ads to share with your audience.
How do you know what to post for my company?
Great question. Before we start posting, we'll research your industry, target audience, and competition. Once we understand the "big picture," we'll craft posts that fit your audience's needs and interests. It's that simple!
Do I have a say on what will be published?
Of course! Our goal is to create and post content that closely matches your company's brand and message. You're free to work closely with us on your social media campaign, or sit back and let us take the wheel if you prefer!
How often will you provide me with updates?
How often would you like to be updated? We'll send out updates once a week at minimum, but we're happy to touch base more often if you'd like.